Blinds to Go Staffing a Retail Expansion - 1995 Words

Executive summary: The main objective of this report is to evaluate the problem faced by Blinds To Go in recruiting the right set of people and developing them in order to achieve the company’s growth objectives. The report starts with a brief summary of BTG wherein there is a discussion about the company’s hiring objectives and the changes made to the compensation structure along with reasons for the same. In order to find more suitable employees, BTG is using several channels of hiring like employee referrals, internet sourcing, newspaper advertising etc., There were few problems which have been observed in the case that made them make certain changes to the recruitment strategy, such as the quality of workforce and unprecedented†¦show more content†¦The turnovers usually came from the first 4 months of an employee’s stay at BTG. Turnovers also occurred later if employees felt like they could not keep up with the better performers in their group. The professional recruit ers hired by BTH were able to recruit only four people in a month whereas BTG needed to hire that many people in a year. Problem Statement: The company has been steadily expanding the number of stores across North America. In the year 2000, the company is experiencing tremendous growth, with plans of adding 50 stores per year in Canada and the United States. The vice chairman is concerned with the lack of staff in some of these newly expanded stores. Along with plans of an initial public offering within the next 2 years, senior management at BTG is concerned over recruiting the right people for its stores and determining changes necessary in the recruitment strategy and how to develop staff that will help them achieve the company’s growth objectives. Underlying reasons due to which BTG faced difficulty attracting and retaining retail staff: †¢ Unprecedented growth rate; planned to add on an average 50 new stores per year for the coming 5 years †¢ Quality of staff much more important than bulk staffing when in emergency †¢ All the 6 qualities difficult to be found in a single individual †¢ Different culture across US and Canada especially with regards to pay †¢ Paradoxical paying problem. If pay was salary based hiring in bulk becameShow MoreRelatedEssay on Blinds to Go: Staffing a Retail Expansion1354 Words   |  6 PagesBlinds to Go: Staffing a Retail Expansion In 1954, from Montreal, Canada, Blinds to Go (BTG) business began as a retail fabricator of window dressings. Mr.Shiller was the sole operator of the company and until his son joined in 1970s, He persuaded his father to focus on selling blinds. The new business plan generated positive customer responses and by year 2000, the business has expanded widely across North America. 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